Setting Up Your Digitol E-Commerce Store: What to Expect
While the Digitol platform dramatically simplifies day-to-day dealer operations, setting up your Digitol e-commerce store is a significant one-time undertaking. This guide outlines the key steps involved in launching a live store that mirrors your current system while unlocking automation, visibility, and modern functionality.
1. Connect Vendor Catalogs: We will need access to all your vendor accounts. This often includes multiple accounts with the same vendor (e.g., SP Richards, Essendant).
Once connected, these catalogs provide:
2. Export and Import Your Customer List: You will need to provide an export of your existing customer records. We will import this into the Digitol platform to preserve your business relationships and workflows.
This includes:
3. Load Customer Price Contracts: We will need all your customer-facing price contracts, including pricing down to the SKU level where applicable. This ensures contract enforcement is retained and honored across the new portal.
4. Define Customer Terms and Tax Status: For each customer, we’ll need to know:
5. Set Up Merchant and Email Services: To process online payments and ensure order communications are delivered reliably:
6. Configure Local Delivery (if applicable): We’ll need your customer routing codes if you operate a local fleet. This enables:
7. Integrate Vendor Systems: To enable real-time vendor transactions, we’ll collect your vendor IDs and establish integrations that support:
8. Define and Apply Pricing Rules: You’ll tell us how your pricing is structured. We’ll configure and run the pricing algorithms accordingly, ensuring accuracy and flexibility across all customer accounts.
9. Local Inventory: If you are a stocking dealer, we will ask for your local inventory file and provide you with an FTP location for delivery on a pre-agreed schedule and to a pre-agreed format. We support the wholesaler "Wrap & Label" programs as well as local dealer inventory.
10. Activate SMARTpricing & SMARTcatalog (Optional): If you subscribe to these services, we’ll:
11. Enable Competitive Pricing (Optional): If you subscribe to OP411, we’ll activate competitive pricing intelligence:
12. Mirror Your Legacy System: At the conclusion of this setup, your Digitol store will fully reflect your legacy e-commerce environment — with one major difference: It’s now built for automation, intelligence, and scale.
Final Thoughts Digitol’s e-commerce setup is a project — but it’s one that pays off fast. Once live, you’ll have a dynamic, vendor-agnostic, automated e-commerce engine capable of reducing admin load, improving customer experience, and creating a foundation for RS4 and beyond.
Have questions or want help planning your transition? Contact us for a setup consultation.
Related Reading:
Digitol vs Legacy: A Dealer-First Platform: Legacy e-commerce platforms are failing dealers. Digitol empowers them with smart, automated B2B tools that compete with Amazon—and put control back in their hands.
Digitol E-Commerce Tiers Explained: Explore which MyStore e-commerce tier—Standard, Prestige, or VIP—best fits your business goals, from launching online to scaling with full automation.
Digitol: Built for B2B, Not B2C: Digitol isn’t just another web store—it’s a true B2B commerce platform that automates procurement, embeds reorders, and eliminates shopping friction.
Vendor Contract Pricing Support: Digitol simplifies multi-account vendor pricing by automating account matching, preventing errors, and protecting your margins—no manual input required.