Traditional websites are not optimized for today’s digital landscape. Declining Google search traffic, outdated designs, and poor user engagement hurt visibility and sales. Our websites are built for engagement, lead generation, and AI-powered customer interactions.

Our websites are structured for modern SEO, AI-Ask integration, and direct customer engagement. Unlike legacy sites, they are optimized for recurring revenue, lead capture, and automated workflows that streamline sales.

Yes! Your existing domain name can be seamlessly transferred to your new website, preserving brand identity, search rankings, and email functionality.

Yes, our website integrates with multiple e-commerce platforms, ensuring a smooth transition while maintaining product catalogs, pricing, and customer accounts.

Our platform supports rapid deployment—your new website can be up and running within 10 days from start to finish. This ensures minimal disruption to your business while giving you immediate access to a high-performance digital presence.

Absolutely! Our websites are fully responsive, ensuring an optimal experience across desktops, tablets, and mobile devices, where most business searches now happen.

AI-Ask provides real-time answers to visitor questions based on your knowledge base. This improves engagement, reduces bounce rates, and keeps customers interacting with your brand instead of searching elsewhere.

Yes! You’ll have access to an intuitive content management system (CMS) that allows you to update pages, add blog posts, and manage key elements without needing technical expertise.

Our websites include built-in lead capture tools, call-to-action placements, and AI-driven chatbots that turn visitors into prospects. They are designed to convert traffic into booked meetings and sales.

We do not support existing websites. Our solution is to transfer salvageable content to the Digitol platform and, depending on the level of service subscribed to, expand your content knowledge base with new pillars and topic clusters over time. This ensures your website continuously grows in authority and visibility.

Our websites come with pre-configured social sharing and metadata optimization, making it easy to share content. We also integrate email marketing tools for automated customer outreach and engagement.

Over time, yes, our websites follow the latest SEO best practices, including structured data, optimized page speed, and relevant keyword strategies to improve search visibility.

We include Google Analytics and other tracking tools to monitor traffic, visitor behavior, and conversions. Advanced integrations allow for deeper insights into customer engagement.

Yes, we offer ongoing maintenance, security updates, and content support to ensure your website stays up-to-date and continues to perform at its best.

Pricing depends on the level of customization, features, and integrations required. Contact us for a tailored quote based on your business needs.

Traditional e-commerce platforms focus on B2C-style shopping, which doesn’t align with how OP dealers’ customers buy. Our e-commerce solution is tailored for contract pricing, bulk ordering, supply cabinet management, and automated reordering, making it a true B2B procurement tool.

No. Our platform automates catalog management by integrating with supplier data feeds, ensuring real-time updates on pricing, inventory, and availability. Dealers no longer need to spend hours maintaining product lists.

You can keep your existing suppliers. Our system is vendor-agnostic, meaning you can pull product data from SP Richards, Essendant, or independent suppliers like The Reliance Group USA, giving you flexibility in sourcing.

Yes! The system is designed to manage customer-specific pricing structures, volume discounts, and negotiated rates, ensuring customers see the correct pricing every time they log in.

Unlike traditional e-commerce sites that rely on manual searches, our platform can integrate with Data Capture Agents (DCAs) to monitor print devices and automatically trigger reorders based on real-time usage data, reducing waste and out-of-stock issues.

Our platform supports punchout catalogs, allowing seamless integration with corporate procurement systems. This ensures that enterprise customers can order through their preferred procurement workflow. [Available start Q3 2025]

By eliminating ordering friction. Our platform includes automated replenishment, supply cabinet management, and personalized reordering notifications, ensuring customers never need to shop around or switch suppliers.

Yes. Customers have self-service access to past orders, invoices, and shipment tracking, reducing inbound customer service requests and improving the buying experience.

Absolutely! Our mobile-first design allows customers to reorder from their phone or tablet, whether they are scanning QR codes in a supply cabinet or approving purchases on the go.

Yes. The platform supports minimum/maximum inventory levels for supply cabinets, automatically generating restock orders when inventory drops below a set threshold. This ensures customers always have what they need without overstocking.

Yes. Unlike generic B2C e-commerce, our platform focuses on customer-specific pricing, contract items, automated ordering, and supplier flexibility—all areas where Amazon and big-box retailers fall short for B2B buyers.

By reducing administrative overhead, automating manual processes, and promoting high-margin, private-label products like The Reliance Group USA aftermarket supplies, dealers can increase margins while lowering customer costs.

Yes, our platform currently integrates with all versions of QuickBooks, and we will consider other ERP/accounting systems on a case-by-case basis, ensuring seamless order processing and financial tracking without data duplication.

Yes. You decide which products are available to customers, ensuring you only offer items that align with your business strategy and margins. Our system allows you to prioritize preferred suppliers and set rules for product substitutions.

Pricing varies based on features and integrations. Contact us for a tailored quote based on your catalog size, automation needs, and customer base.

The Mobile Ecosystem is a mobile-first procurement platform designed to streamline the purchasing process for businesses. It eliminates the inefficiencies of traditional e-commerce portals, reducing PO cycle times, consolidating orders, and minimizing costs.

Traditional e-commerce platforms require users to search for products manually, which is inefficient. Our mobile solution allows customers to scan QR codes, reorder from managed supply cabinets, and automate replenishment, making the purchasing process faster, easier, and more accurate.

No. To take full advantage of the Mobile App, the dealer must also be on the Digitol e-commerce platform. The two systems go hand in hand, providing a seamless experience for automated procurement, supply cabinet management, and real-time replenishment.

Each Supply Cabinet is assigned a unique QR code. The items inside—whether Breakroom, Janitorial, Office Supplies, or Ink & Toner—are linked to that cabinet’s QR code. Customers set Min/Max inventory levels based on usage. Once per month, a physical stock take automatically generates a restock order, ensuring supplies are replenished efficiently without manual intervention.

By automating order consolidation and optimizing replenishment, the system reduces unnecessary freight shipments, minimizes overstocking, and cuts administrative costs associated with manual order entry.

Yes. The system allows customers to set minimum and maximum inventory thresholds, automatically triggering restock orders when supplies run low—ensuring they never run out while avoiding excess inventory.

Dealers benefit from fewer order errors, streamlined processing, and fewer customer support inquiries related to procurement issues. The result is increased operational efficiency and improved customer retention.

Yes. Businesses can customize approval workflows, allowing managers to review, approve, or reject orders before they are processed, ensuring control over procurement.

Yes! The mobile app is designed for intuitive, one-click reordering and seamless interaction with supply cabinets. Customers don’t need technical expertise—it’s as easy as scanning a QR code.

Customers experience faster order placement, fewer product mismatches, and no unnecessary delays. The automation features ensure they always have the right products at the right time without tedious manual processes.

Yes. Customers with multiple locations can standardize procurement across all sites, ensuring centralized purchasing control while allowing each site to reorder only what they need.

AI-driven analytics provide insights into purchasing patterns, recommend order optimizations, and help reduce excess spending, making procurement more strategic and cost-effective.

Yes, the mobile solution is fully compatible with iOS and Android devices, ensuring accessibility for all users.

For devices monitored by a Data Capture Agent (DCA), our platform enables Just-in-Time Replacement (JIT-R) for ink and toner, ensuring cartridges are utilized down to zero before triggering a reorder. The system also supports on-premise inventory management, tracking consigned stock and usage trends. Additionally, we facilitate a closed-loop recycling program, helping businesses properly dispose of used cartridges while maintaining a seamless supply chain.

Pricing depends on the level of integration, number of users, and automation features required. Contact us for a tailored quote based on your business needs.

Most OP dealers rely on outdated sales tactics or word-of-mouth referrals. With declining foot traffic and reduced organic search visibility, dealers need a proactive digital marketing strategy to generate leads, retain customers, and compete with larger online retailers.

We support channel-specific dealer verticals, so we understand the market dynamics, customer behaviors, and competitive challenges. Our marketing strategies are tailored for B2B procurement cycles, not generic retail tactics that don’t work for dealers.

We create targeted email campaigns that nurture customer relationships, promote high-margin products, and drive repeat business. Our system tracks engagement, automates follow-ups, and optimizes messaging to improve response rates and conversions.

Social media allows dealers to stay visible, showcase expertise, and build trust with their audience. We provide ready-to-share social content, engagement strategies, and automation tools to make social media marketing easy and effective.

Yes, dealer engagement is essential. While we handle content creation and posting, dealers who interact with their audience—liking, commenting, and engaging—see significantly better results. A hands-off approach won’t maximize success.

We use a combination of content marketing, email campaigns, and social media engagement to attract, educate, and convert prospects into customers. Our lead-generation strategies focus on high-intent buyers rather than generic traffic.

Yes! Our marketing services are aligned with structured content strategies, optimized blog posts, and AI-driven chatbot integration to improve website engagement and lead conversion.

We primarily focus on organic growth strategies to create sustainable lead generation. However, we can advise on targeted ad campaigns for specific initiatives if they align with your goals.

Our system ensures marketing activities generate qualified leads, not just clicks. We track customer engagement, deliver insights into buying behaviors, and help sales teams follow up with the right prospects at the right time.

Yes! Our dashboard provides detailed analytics on email open rates, click-through rates, lead engagement, and social media performance, helping you measure ROI and adjust strategies as needed.

Setting clear goals is critical for marketing success. Every campaign should have defined objectives, target metrics, and expected outcomes. We help you track open rates, click-through rates, conversions, and revenue impact, allowing for real-time adjustments to improve performance and maximize ROI.

We continuously develop blog posts, social content, and email campaigns, ensuring a steady flow of relevant material to keep your audience engaged.

Yes! While we provide proven marketing frameworks, all campaigns are customized to match your brand voice, messaging, and unique value proposition.

Our marketing isn’t just about attracting new leads—it also educates and nurtures existing customers. We use strategic email sequences, social updates, and personalized content to drive repeat business and increase customer lifetime value.

Pricing depends on the scope of services, from email marketing and social media management to full-scale lead generation strategies. Contact us for a tailored quote based on your business goals.

Our Lead Generation Program is a strategic partnership between OP dealers and MSPs. It helps OP dealers secure their customer base, deploy DCA/RMM software, and introduce managed IT services—all while generating warm leads for MSPs. This protects dealers from losing customers to Amazon and big-box competitors.

OP dealers introduce a segment of their customer base to the MSP partner. In return, the MSP installs and supports DCA and RMM software at those customer sites, providing visibility into print and IT environments. This creates opportunities for recurring revenue programs like RS4 while strengthening the dealer’s relationship with their customers.

This program helps dealers:
✅ Deploy DCA software—eliminating the biggest barrier to entry for managed print programs.
✅ Secure their customer base—reducing the risk of Amazon or competitors taking market share.
✅ Unlock new revenue streams—by introducing IT services through a trusted MSP partner.
✅ Enhance customer relationships—offering solutions that improve efficiency and reduce costs.

MSPs typically have fewer customers than OP dealers. While a typical MSP may 50-100 customers, a single OP dealer may have thousands. This program gives the MSP access to a large pool of SMBs that need IT solutions, making it an attractive opportunity for MSPs to participate.

No! OP dealers aren’t responsible for delivering IT services—that’s the MSP’s role. Dealers simply introduce the opportunity to their customers, and the MSP handles the sales process, service delivery, and ongoing support.

Many OP dealers struggle to get IT approval from customers to install Data Capture Agents (DCA). MSPs already have trusted relationships with IT departments, making it much easier to get approval, install the software, and ensure proper configuration.

RMM (Remote Monitoring & Management) software gives MSPs real-time insights into devices, networks, and IT infrastructure. This program allows OP dealers to introduce basic IT monitoring services to their customers, creating additional revenue opportunities.

By embedding DCA and RMM software into customer environments, OP dealers create a sticky, data-driven relationship with their clients. This prevents competitors like Amazon from stealing business by offering low-cost transactional sales, as the dealer now provides value-added automation and proactive supply management.

No. Since MSPs typically have a much smaller customer base than OP dealers, the lead distribution between the parties is unlikely to be equal. Instead, the real value is in delivering OP dealer customers to the MSP, ensuring that dealers receive IT service installations in return.

The process is simple:
1️⃣ Identify customers that would benefit from managed IT, cybersecurity, or cloud services.
2️⃣ Facilitate a warm introduction to the MSP through a trusted referral or joint meeting.
3️⃣ The MSP handles the technical conversation and service implementation.
4️⃣ As DCA and RMM software is deployed, the dealer strengthens its position and opens the door for RS4 programs.

No, the lead generation program is independent of ERP systems. However, to fully integrate the benefits of RS4 and managed print programs, dealers should consider aligning with the Digitol platform for e-commerce, automation, and optimized customer engagement.

The MSP operates as a trusted partner, not a competitor. The dealer remains the primary vendor for office products, print supplies, and related services. The MSP simply adds value by providing IT expertise and remote management capabilities, strengthening the dealer’s position with their customers.

Common IT services include:
✔️ Managed IT support (help desk, remote monitoring)
✔️ Cloud backup & disaster recovery
✔️ Cybersecurity solutions (email security, threat detection)

We can facilitate introductions to a Managed Service Provider with national coverage. Alternatively, for dealers who prefer to work with an existing MSP partner, this is also supported, making this program scalable across the U.S.

Interested dealers can apply to participate by contacting our team. We will:
🔹 Evaluate your customer base for IT service opportunities
🔹 Match you with the best-fit MSP partner
🔹 Provide training on introducing IT services to your customers
🔹 Support DCA deployment and future RS4 program rollout

Spots are limited, so early participation is key to maximizing the benefits.

The most critical element of the foundation for the transformation is deploying the means for acquiring the data needed to accumulate actionable business intelligence. In RS4, this is accomplished by deploying the Data Capture Agent that electronically discovers all printer and copier devices, reports real-time ink and toner levels, and proactively monitors the hardware for potential maintenance requirements.

It is the quickest because all that's needed is for the dealer to recognize the importance of the data capture and the improvement in its value proposition that results from its deployment. Motivating the sales force to participate in the rollout and teaching them to overcome customer objections are the two deployment barriers to overcome.

It is the lowest risk because there is no downside for the dealer or its customers.

Because it provides you with information your competition does not have, this, in turn, will enable you to monetize a higher percentage of the potential customer spend while providing higher levels of customer satisfaction at a lower cost. Click this link to learn more about establishing a digital network of devices, businesses, and people.

The 2CLIXZ Mobile App. To compete successfully with the online giants, your focus should be to improve the customer experience. Much time is wasted, and frustration is experienced when users are confronted with the need to reorder supplies and hardware-related consumables. Deploying the 2CLIXZ mobile App untethers customers from desktop browsers', eliminates time-wasting searches, and empowers individual users to scan a QR label to reorder supplies or to raise service & repair tickets. This improved workflow also serves to eliminate potential ordering errors as well as to ensure the agreed price is charged.

A DCA (Data Capture Agent) is a software tool that monitors print devices in real-time, providing insights into toner levels, page counts, and device status. For OP dealers, DCA is the key to competing with legacy Managed Print Providers (MPPs) by enabling automated replenishment, contract billing, and proactive service management.

DCA deployment allows OP dealers to offer contract-based print programs, including:
✅ Cost-per-page (CPP) billing, similar to legacy MPS providers.
✅ Consolidated monthly invoicing, reducing customer admin overhead.
✅ Automated toner replenishment, eliminating urgent rush orders.
✅ Proactive device monitoring, improving service response times.
✅ Stronger customer retention, locking out Amazon and online competitors.

The DCA provides real-time visibility into toner and ink levels across all connected print devices. This enables:
🔹 Just-in-Time Replacement (JIT-R)—ensuring cartridges are fully depleted before replacement.
🔹 Elimination of waste from prematurely swapped cartridges.
🔹 Fewer emergency toner orders, reducing expedited shipping costs.
🔹 Optimized on-premise inventory, ensuring the right stock is always available.

Yes! By consolidating toner shipments and optimizing replenishment cycles, dealers can cut the number of annual shipments by over 60%. Fewer shipments mean:
🚛 Lower freight costs for both dealer and customer.
🌱 Reduced environmental impact through fewer deliveries.
📦 Less packaging waste from unnecessary single-item orders.

With real-time tracking of pages printed, toner usage, and device status, OP dealers can offer customers options for a single monthly invoice:
✔️ Cost-per-page billing (CPP) for managed devices.
✔️ Transactional purchases for unmanaged devices.
✔️ On-premise consignment inventory replenishment.

This simplifies accounting for customers and increases recurring revenue for the dealer.

JIT-R is an automated process that ensures toner is replaced only when truly empty. The DCA tracks cartridge usage and triggers replacements at the exact right time—not too early, not too late—eliminating premature swaps and wasted toner.

Yes! The DCA can track toner usage trends and help set on-site inventory levels for high-use devices. This ensures:
📍 The right amount of stock is on hand—not too much, not too little.
📉 Lower carrying costs for unused toner.
⏳ Faster response times for print disruptions.

Dealers can implement a closed-loop recycling system where used cartridges are collected and returned through a sustainable, trackable process. The DCA:
♻️ Logs cartridge replacements, enabling automatic collection scheduling.
📦 Optimizes return shipments, reducing unnecessary waste.
🌎 Reduces environmental impact, aligning with corporate sustainability goals.

Yes. DCAs can monitor thousands of printer models from multiple manufacturers, including laser, inkjet, and multifunction devices (MFPs).

By embedding DCA software into customer print environments, OP dealers gain exclusive visibility and control over supply needs. This prevents:
🚫 Customers from price-shopping every toner order.
🚫 Amazon and big-box retailers from undercutting dealers.
🚫 Loss of customer relationships to online-only suppliers.

Instead, dealers become the go-to provider, offering seamless print management services.

Yes! With a DCA, dealers can provide:
✔️ Automated supply replenishment without requiring full-service contracts.
✔️ Hybrid programs that include transactional and contract-based billing.
✔️ Flexible pricing models that compete with MPS without service commitments.

This makes it easy for smaller businesses to participate without facing complex long-term legal agreements.

By reducing waste, freight, and packaging, a DCA helps businesses achieve sustainability goals, including:
🌱 Lower carbon emissions from fewer toner shipments.
📦 Reduced packaging waste from bulk ordering.
♻️ Cartridge recycling programs to minimize landfill impact.

Customers gain full visibility into print usage trends, helping them:
🔹 Eliminate unnecessary printing and reduce costs.
🔹 Standardize device usage for better efficiency.
🔹 Set print quotas or restrictions, if needed.

This positions OP dealers as trusted advisors rather than just product suppliers.

Yes! Dealers can offer multiple service levels depending on the customer’s needs:
✔️ Basic monitoring & alerts – Customers get notifications but handle their own orders.
✔️ Automated replenishment – Dealer ships toner automatically when needed.
✔️ Full-service contract billing – Cost-per-page programs with all-inclusive pricing.

This flexibility allows dealers to serve a broad range of customers.

The first step is to deploy the DCA at key customer sites. Dealers can:
1️⃣ Identify key accounts that would benefit from automated toner management.
2️⃣ Leverage MSP partners (via the Lead Generation Program) to gain IT approval for installation.
3️⃣ Monitor initial results and optimize contract offerings.

With DCA in place, dealers unlock long-term revenue potential while providing an unmatched service advantage over online competitors.

ESWs provide affordable protection plans for business-critical devices, including printers, copiers, MFPs, servers, PCs, and laptops. Offering ESWs allows OP dealers to:
✔️ Compete with Managed Print Providers (MPPs) without the cost of an in-house repair team.
✔️ Generate recurring revenue with predictable monthly warranty fees.
✔️ Enhance customer retention by reducing downtime and repair costs.
✔️ Differentiate from online competitors by adding value beyond product sales.

The ESW program covers:
🔹 Printers, Copiers & MFPs – Inkjet, laser, and production devices.
🔹 Servers & Networking Equipment – Essential infrastructure for business operations.
🔹 PCs & Laptops – Business workstations, including high-performance models.

Unlike limited manufacturer warranties, ESWs offer:
✅ Extended protection beyond OEM coverage (up to 5 years).
✅ One point of contact for all covered devices, regardless of brand.
✅ Hassle-free claims processing with no unexpected repair costs.
✅ Faster service response times, reducing business downtime.

Customers gain peace of mind knowing their business-critical devices are protected. Additional benefits include:
✔️ Lower total cost of ownership (TCO) – Avoid expensive repairs and replacements.
✔️ Business continuity – Minimize disruptions from unexpected device failures.
✔️ Predictable budgeting – Flat monthly pricing eliminates surprise costs.

ESWs create a high-margin, recurring revenue stream. Dealers benefit from:
🔹 Bundling ESWs with hardware sales to increase deal value.
🔹 Capturing service revenue that would otherwise go to third-party providers.
🔹 Strengthening customer relationships, leading to more repeat business.

Yes! Customers can extend protection on eligible devices, even if they weren’t purchased new from the dealer. This provides an opportunity to engage past customers with a value-added service.

Covered devices receive:
✔️ Hardware repair & replacement for major components.
✔️ Coverage for print heads, fusers, and rollers, which are often excluded from OEM warranties.
✔️ Remote troubleshooting before dispatching a technician, reducing unnecessary service calls.

Most MPS providers operate expensive in-house service teams with significant overhead costs. However, these service teams are typically only 70% utilized, meaning MPS providers are carrying excess labor costs.

OP dealers cannot afford to build their own in-house repair teams from scratch—it’s too costly and inefficient. Instead, by outsourcing service through ESWs, dealers achieve:
✅ 100% utilization of outsourced service resources—only paying for service when needed.
✅ Lower overhead costs compared to MPS providers, making pricing more competitive.
✅ The ability to offer repair services without maintaining an internal service team.

This cost structure gives OP dealers a strategic advantage, allowing them to compete against MPS providers without the financial risk of underutilized technicians.

No, accidental damage is not covered. The ESW program is designed to protect against hardware failures, component malfunctions, and defects—not user-inflicted damage or spills.

ESWs can be bundled with Managed Print Services (MPS) programs, allowing customers to:
🔹 Combine warranty protection with automatic toner replenishment.
🔹 Get a fully managed, predictable-cost print environment.
🔹 Benefit from reduced service costs by eliminating per-call repair fees.

Dealers sell and manage enrollments, while service is provided through the ESW network. This allows dealers to:
✔️ Expand their service offering without in-house technicians.
✔️ Outsource warranty claims and repairs to certified providers.
✔️ Earn recurring revenue with minimal operational burden.