Reliance Group Extended Service Warranties

Protect your business assets with a low-cost monthly service fee to cover devices such as:

  • Printers
  • Copiers
  • Multifunction print devices
  • Servers
  • PCs/Workstations
  • Laptops

Building the case to offer simple Managed Service Agreements without managing and paying for an in-house service tech organization. Purchasing third-party Extended Service Warranties and associating them with specific serial numbers means a simple scan of a QR label can generate a ticket for a service call or a consumables request.

Case Study

Unpacking a typical Managed Print Services Contract and comparing it with:

  1. A hybrid proposition utilizing Extended Service Warranties and;
  2. A conventional transactional model that doesn't include consumables management or service and repair.

A conventional MPS contract typically covers copiers and higher volume print devices but leaves the lower volume personal printers out of scope. This means the customer must manage these "out of scope" devices manually. In our Hybrid Program, all devices are incorporated, providing the customer with the knowledge they have a complete solution for 100% of their printer fleet.